Privacy Policy

Who We Are

This Privacy Policy explains how Storm X Protection (“we,” “us,” or “our”) collects, uses, and protects information when you visit stormxprotection.com (the “Site”), request a quote, or contact us about our hurricane shutter and flood-protection products and services in the Tampa Bay area.

Information We Collect

We collect information you provide directly to us, including when you fill out a quote or contact form, use our chat assistant, call us, or schedule a measurement. This may include your name, email address, phone number, property address, and details about your project.

We also automatically collect certain technical information when you use the Site, such as your IP address, browser type, device information, pages viewed, and similar usage data, through cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes and estimates;
• Schedule on-site measurements and installations;
• Provide, maintain, and improve our products, services, and Site;
• Send you information, updates, and (with your consent) marketing communications;
• Comply with legal obligations and protect our rights.

Cookies & Analytics

We use cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use the Site. You can control cookies through your browser settings. We may use third-party analytics services that collect usage data on our behalf.

How We Share Information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business (such as hosting, communications, scheduling, and installation partners), and only as needed to provide our services. We may also disclose information if required by law or to protect our rights, property, or safety.

Calls, Texts & Marketing Communications

By providing your phone number, you agree that Storm X Protection may contact you by phone or text message regarding your inquiry, quote, or appointment. Message and data rates may apply. You can opt out of marketing texts at any time by replying STOP, and you may unsubscribe from marketing emails using the link in those emails. We will still contact you as needed about active requests or projects.

Data Retention

We keep your information for as long as needed to provide our services, respond to your requests, and comply with our legal obligations, after which we securely delete or anonymize it.

Security

We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of certain uses. To make a request, contact us using the details below. We will respond as required by applicable law.

Third-Party Links & Services

Our Site may contain links to, or features from, third-party websites and services (such as embedded maps or a chat assistant). We are not responsible for the privacy practices of those third parties; please review their policies.

Children’s Privacy

Our Site and services are intended for adults and are not directed to children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the most recent version. Material changes will be posted on this page.